GLMP ORDERING DETAILS:
All orders must be placed online at
hewittrad.com or via email to
orders@hewittrad.com, other emails or phone orders are not accepted.
Payments/Fees
- Net ten days from the date of the invoice is available with approved credit.
- FedEx and 3rd party truck shipments are net ten days with approved credit.
- Credit card payments are accepted but will incur a 3% service fee.
- Payments returned due to insufficient funds will incur a $30 fee and will forfeit all discounts. Also, collections fees and a 1.5% per month fee will be imposed until paid. Future payments will be COD.
- Dating-please contact your sales rep to see if you qualify.
Shipping
- The shipping method must be specified on all orders (FedEx, 3rd Party truck or factory pickup).
(All factory pickup must be scheduled 2-3 days in advance. Warehouse pickups must be picked up by dealer.)
- The freight rate depends on the quantity of load and location of delivery. Call your sales rep for the exact freight cost to your destination.
- Shipping damages must be reported to Hewitt within five business days of receipt. ALL damages must be noted on the bill of lading.
Q&A
Q: Is there a credit limit?
A: Yes, credit limits are based on your sales and payment history and number of years being a Great Lakes dealer.
Q: What are the payment terms?
A: All pick up orders are COD and shipped orders are Net 10 days when shipping 3rd party truck or FedEx.
Q: What are the payment methods accepted?
A: Check, ACH, Wire, Cashier’s Check, credit card (except AMX & Discover). All credit card transactions will incur a 3% fee. Checks are to be made out to Hewitt Machine & Mfg. Inc.
Q: How do I file a warranty claim or make a return?
A: Online form is available at
www.hewittrad.com/returns. Please note there is a 20% restocking fee on all returned product or a 50% restocking fee on returned product under $60.
Q: Is there a charge for brochures and banners?
A: Brochures and banners are provided at no charge. If shipped with an order, there are no shipping charges. If shipped Fed-Ex, you will be billed for the shipping cost only.
Q: What is my sales territory?
A: Please contact your sales rep to determine territory; based upon sales potential and existing dealers.
Q: What is required to maintain my dealer status?
A: Great Lakes Marine Product dealers are required to have $2,000 minimum in annual sales to receive a 30% + 10% discount. A minimum of $500 in annual sales is required to maintain a dealership and receive a 30% discount.
Do you have private labeling available?
A: Yes, please ask your sales rep how you can get your logo on bumpers.
